Daniel A.

Always something new to learn about computers!

From my early days of fixing our family Windows XP computer to developing more curiosity of how computers work, I ended up studying a first degree in Information Technology. I currently work at IGO Limited as an IT Technical Support Officer. My capacity to learn new skills geared me towards a focus on Computer Networking and Security.

I provide Technical Support for IT related matters

In my role as an IT Technical Support Officer at IGO, I successfully provide strong IT support and guidance to numerous staff members, business clients and partners. I implement efficient and innovative technology solutions to various complex issues across the organisation in a highly professional manner

The ability to assist staff from various backgrounds and departments.

Each day as a Technical Support officer is different. IT plays a key role in daily operations given the reliance of business on technology. As with IGO Limited, which prides itself in supply of metals needed to create a sustainable planet, IT staff members are constantly collaborating with other experts to develop efficient systems and processes, with the use of technology, to collectively achieve same goal.

As an individual, you need to be intentional about adding values.

The ability to improve on oneself is key. It may be a new skill or re-evaluation of what activities make you a happier version of yourself.

There are a few. I was very pleased to complete my Masters Degree

One of the biggest challenges I faced was completing my post graduate study at Murdoch University. I remember the days of navigating complex assignments and preparing for exams while juggling work and other commitments. I successfully completed this study in 2020. Fast forward to my current role, I am pleased to be part of a team responsible for various IT projects. A major project we were faced with was IT migration of servers, users, applications, and networks after IGO Ltd acquired Western Areas Limited. We managed to successfully migrate all user accounts, servers so that the migration process had minimal impact on the business as a whole.