Each day as a Technical Support officer is different. IT plays a key role in daily operations given the reliance of business on technology. As with IGO Limited, which prides itself in supply of metals needed to create a sustainable planet, IT staff members are constantly collaborating with other experts to develop efficient systems and processes, with the use of technology, to collectively achieve same goal.

One of the biggest challenges I faced was completing my post graduate study at Murdoch University. I remember the days of navigating complex assignments and preparing for exams while juggling work and other commitments. I successfully completed this study in 2020. Fast forward to my current role, I am pleased to be part of a team responsible for various IT projects. A major project we were faced with was IT migration of servers, users, applications, and networks after IGO Ltd acquired Western Areas Limited. We managed to successfully migrate all user accounts, servers so that the migration process had minimal impact on the business as a whole.